Shipping Policy
Ridtobak is committed to delivering a dependable, transparent, and efficient shipping and delivery experience to its customers. This Shipping and Delivery Policy outlines the terms and conditions governing order processing, dispatch, shipment, and delivery of products purchased through our website.
1. Order Processing
All orders are processed within 1–3 business days of receiving your purchase confirmation. Orders are handled Monday through Saturday (excluding holidays).
We will notify you if there are any delays.
2. Shipping Methods
We offer the following delivery options for our products (including RIDTOBAK and other Labh Enterprise Ayurvedic formulations):
Courier Delivery – Standard domestic courier service.
Registered Post Parcel – A safe postal option with tracking where available.
For each product, delivery charges are extra and calculated based on your location and the weight of the shipment.
3. Shipping Charges
Shipping charges depend on:
Delivery location (within India or international),
Shipping method selected (courier or registered post).
Charges will be displayed at checkout before you confirm your order.
4. Delivery Time
Estimated delivery timeline (after dispatch):
Within India: Typically 3–10 business days (varies by region and carrier).
International Deliveries: May take 10–21+ business days, depending on destination and customs clearance.
Actual delivery times may vary due to external factors such as holidays, local postal service delays, or unforeseen carrier issues.
5. Tracking Your Order
After your order is dispatched, we will send you a tracking number via email or WhatsApp/SMS (if provided). Use this to track your shipment with the chosen courier or postal service.
6. Undelivered or Lost Packages
If a package is marked delivered by the carrier but you have not received it, please contact us within 7 days of the delivery date so we can assist with locating the shipment or filing a claim.
If the carrier deems a package lost or irretrievable, we will help you with the next steps as per our Refund & Replacement Policy.
7. Shipping Restrictions
Certain products may have shipping restrictions based on location, local laws, or carrier policies. We will notify you if your order cannot be shipped to your address.
8. Contact for Shipping Support
If you have questions about your shipment or need help, our customer support team is here to assist:
📍 Labh Enterprise
3, Diwan Complex, Diwanpara Road,
Bhavnagar-364001, Gujarat, India Ridtobak
📧 Email: ridtobak@hotmail.com
📱 WhatsApp/Call: +91 91063 62005, +91 94262 56349